Terms of service

OVERVIEW

These terms and conditions (the "Terms and Conditions") govern the use of iqtest-pro (the "Site", "we", "us", "our"). This Site is owned and operated by Scale Brain LLC, with address at 30 N Gould St Ste N Sheridan, Wyoming, United States.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT

HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property

All content published and made available on our Site is the property of iqtest-pro and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

Harass or mistreat other users of our Site;

Violate the rights of other users of our Site;

Violate the intellectual property rights of the Site owners or any third party to the Site;

Hack into the account of another user of the Site;

Act in any way that could be considered fraudulent; or

Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

1. You represent and warrant that you are at least 18 years of age or above the legal age applicable in your country for entering into any distance agreement. You also represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by all of the terms and conditions of these Terms.

2. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Services. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Marketing Communications

By providing your email address during any interaction with our Site (e.g., making a purchase, signing up for newsletters), you consent to receive promotional emails and newsletters from us. You can opt-out of receiving such communications at any time by following the unsubscribe instructions included in these emails or by contacting our support team.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site.

All services that are displayed on our Site at the time you access it are subject to these Terms and Conditions. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

Credit Card;

PayPal.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Subscriptions

We offer a subscription plan on our Site with the following terms:

You can start with a trial period to experience our services before purchasing a full subscription. For the latest trial period cost, please refer to our website.

After the trial period, your subscription will automatically continue at the standard monthly rate unless you cancel the subscription before the end of the trial period. For the latest subscription rates, please refer to our website.

Cancellation Policy

You may cancel your subscription at any time by accessing your account settings on our Site or by contacting our support team.

If you cancel during the trial period, you will not be charged further.

If you cancel after the trial period, your subscription will end at the end of the current billing cycle, and you will not be charged for the subsequent month. No partial refunds will be issued for the remaining days in the current billing cycle.

Refund Policy

We strive to ensure customer satisfaction with our services. Below are the conditions under which refunds may be issued:

Refund Eligibility

To be eligible for a refund, you must submit a request within 7 days of your subscription start date. Refunds may be considered on a case-by-case basis and are granted at the sole discretion of CAI IQTest. Refunds will only be issued for payments made within the last 30 days.

Refund requests can be made if you encounter technical issues that prevent you from using our service and that cannot be resolved by our support team. Proof of the issue may be required.

Refund requests due to issues beyond CAI IQTest's control (e.g., changes in personal circumstances, third-party hardware or software failures, etc.) will not be honored.

Process for Requesting a Refund

To request a refund, please contact our customer support team at [email protected]. Include your account information, subscription details, and a brief explanation of why you are requesting a refund.

Refund Processing

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment. Please note that refunds can only be made back to the original payment method used at the time of purchase.

For more details, visit our Refund Policy page.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

The information on this site is provided for personal and entertainment purposes only and should not be considered professional advice. Before making decisions based on this information, consult with a qualified professional.

We shall not be liable for any damages of any kind arising from the use of our Services, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through our Services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

This limitation of liability applies to all damages of any kind, including but not limited to loss of data, lost profits, business interruption, or any other commercial damages or losses, even if we have been advised of the possibility of such damages.

We shall not be liable for any damages, liability or losses arising out of:

(a) Your use of or reliance on the Services or Your inability to access or use the Services;

(b) Any transaction conducted through or facilitated by the Services;

(c) Any claim attributable to errors, omissions, or other inaccuracies in the Services and/or materials or information downloaded through the Services;

(d) Unauthorized access to or alteration of Your transmissions or data;

(e) Statements or conduct of any third party on the Services; or

(f) Any other matter relating to the Services.

This limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that we shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with You.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless us and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Wyoming.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and us are unable to resolve any dispute through informal discussion, then you and us agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and us. The costs of any arbitration will be shared equally between you and us.

Notwithstanding any other provision in these Terms and Conditions, you and us agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Email: [email protected]

You can also contact us through the feedback form available on our Site.

Effective Date: July 11, 2024